We Collect, Use, and Protect Your Informations
Last updated: July 16, 2025
At Spade Security Services, your privacy and trust are at the core of our operations. By using our website, interacting with our chatbot, subscribing to updates, or requesting our services, you agree to these Terms & Conditions that explain how we collect, use, store, and protect your information.
When you use our services or communicate with us, we may collect:
Personal Identifiers: Name, email address, phone number, home or business address
Service-Related Details: Security needs, consultation details, appointment preferences
Technical Information: IP address, browser type, device type, pages visited
Chat Interaction Data: When using our AI-powered support chatbot
This information is gathered through forms, chat tools, scheduling requests, email communication, and general usage of our website.
We use your data for the following purposes:
To respond to service requests and inquiries
To confirm and manage appointments or consultations
To deliver security services tailored to your needs
To improve our website performance and user experience
To send newsletters, alerts, or promotional content (only if you opt in)
To ensure system integrity and prevent abuse or fraud
We only collect what we genuinely need and never ask for more information than necessary.
We do not sell or rent your personal information to any third party. However, we may share your data under the following circumstances:
With trusted third-party service providers (e.g., email platforms, CRM systems, payment processors) who help us operate our business
If legally required, in response to subpoenas, court orders, or regulatory requests
In the event of a business transition, such as a merger or acquisition, where data may be transferred under the same protections
All third parties are contractually obligated to maintain confidentiality and follow strict data protection protocols.
We implement technical and administrative security measures to protect your data, including:
Encrypted website communication (HTTPS/SSL)
Access control and user authentication for internal systems
Regular monitoring and updates to prevent vulnerabilities
Limited access to client data based on role or necessity
Despite these precautions, no system is 100% secure. We continuously review and update our practices to stay ahead of threats.
As a California-based company, we comply with the California Consumer Privacy Act (CCPA) and CalOPPA. You have the right to:
Know what personal data we collect and why
Request access or a copy of your data
Ask us to delete your information (with exceptions as allowed by law)
Opt out of data-sharing or marketing communications
Not be discriminated against for exercising your privacy rights
To make a request, contact us at info@spadesecurityservices.com or (888)772-3301.
Our website uses cookies to improve user experience, track visitor behavior, and remember your preferences. You can disable or control cookies through your browser settings. For more details, see our Cookie Policy.
When you interact with our chatbot:
Conversations may be recorded to improve support and service delivery
You should avoid entering sensitive data unless it’s required to assist you
The chatbot may store anonymous usage logs for performance tracking
By using the chatbot, you agree to these conditions.
Our website may include links to external websites. We are not responsible for the privacy or data handling practices of these third-party platforms. Please review their policies before sharing your information.
We may update this Terms & Conditions document to reflect changes in laws, our services, or our privacy practices. When we do, the “Last Updated” date will change. Continued use of our services means you accept the updated terms.
If you have any questions about these terms or how we handle your data, please reach out:
Spade Security Services
📍 6556 Lonetree Blvd #201, Rocklin, CA 95765
📞(888)772-3301
📧 info@spadesecurityservices.com
